Asakusa Shop Update
The Mokuhankan Asakusa shop is now open on a normal schedule: 10:00 ~ 5:30 daily - closed Tuesdays - and are ready for your visit anytime! (Please note that we no longer hold the Print Parties, so can not take reservations for those ...)
Shipping Update
It has also become very common for packages to be returned to us after being held at the destination delivery office for a short period. If your shipment included tracking, our system will send you the number, and you must follow that information, and when you see that the package is in your area, please contact the delivery company to keep in touch. Thank you for your cooperation ...
Here is the current situation for most areas where our customers reside: Israel: [August 14] We have been given a 'temporary' stop on shipments to Israel from the Japanese Post Office. Update [September 3] DHL is running shipments to that region, and packages can be shipped via that method. USA: The Japanese Post Office has returned to the pre-pandemic policy of accepting packet shipments. Full service of all shipping types is now available. Canada: Although the Postal strike seems to be 'over' for the time being, shipments are still backed up, and there will clearly be delays while the system slowly comes back to life. Europe: After a period of extreme interruption, delivery to most European countries has fully recovered. Most shipments are moving between Japan and the destination, with the exception of the immediate war zone (Ukraine/Russia). Oceania: The Post Office is accepting packages, and all of the private carriers have also resumed deliveries. (Please also note that the Australian postal system is not 'playing nice' with tracking information on trackable Small Packet shipments: we get tracking information up to the point where it is handed off to them, and nothing beyond that.) Most Asian countries are accepting, and packages are flowing smoothly ... Russia: As you might expect, all orders/subscriptions/shipments to Russia are suspended until further notice.
Import duties: Many countries have become much more strict in recent years about import duties on packages. Woodblock prints are actually not subject to 'duty' in most areas, but local taxes (V.A.T. etc.) are applicable in many cases. Your package may be stopped by the Customs agents in your country. We are currently working on an upgrade to our systems where we will be able to charge such taxes in our shopping cart, making subsequent shipping smooth and trouble-free, but this is still in the future.
The current status information page (in English) maintained by the Japanese Post Office is here (.pdf). |
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